Question: How Do I Contact USPS Directly?

Can you contact US Customs about a package?

Should you have any questions, please contact the U.S.

Customs and Border Protection (CBP) Information Center.

Office Hours: Monday – Friday: 8:30 a.m.- 5:00 p.m.

Eastern Standard Time (EST).

For General Inquiries call: 1-877-227-5511..

How much does it cost to hold mail at the post office?

Our hold mail service is offered without many of the restrictions placed on you by the USPS. We charge a one-time fee of $9.99 for this service. If you’d like to hold your mail directly with the USPS, you can do so for free on their website.

Why is my mail not being delivered to me?

If your mail is arriving late, being misdelivered, or you are having a problem with an attempted delivery, please contact your local post office, your local Postal Service Consumer Affairs office or you may file a complaint online.

How do I contact USPS customs?

Questions about the USPS Customs Declaration Forms 2976 and 2976A should be directed to the United States Postal Service 1800-ASK-USPS/1800-275-8777. For copies of the forms visit Customs Forms .

How do I get post office to hold my mail?

USPS Hold Mail™ service can hold your mail safely at your local Post Office™ facility until you return, for up to 30 days. To hold your mail longer or to reroute your mail, please sign up for a forwarding service. You can make your request up to 30 days in advance or as early as the next scheduled delivery day.

What happens if USPS loses your package?

If your USPS lost package was insured, you should be able to get a refund directly from USPS. If your USPS package was stolen, you should be able to go through the seller to receive a replacement or refund.

How long before mail is considered lost?

7 daysFor most mail classes, the package must be lost for at least 7 days from the date of mailing before you can initiate a request to have the USPS search for the missing mailpiece.

How do I report a mail not being delivered?

File a Complaint with the U.S. Postal ServiceUse the USPS website’s Email Us form. … Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339.Speak to the station manager (postmaster) at a local post office.Write to the U.S. Postal Service’s Consumer Advocate office at:

What do I do if my package gets stuck in customs?

What You Should Do When Your Shipment Is Stuck At CustomsContact your 3PL provider. Your first action should be to contact whoever has shipped your goods. … Contact your carrier. Ensure that your shipment is actually stuck in customs. … Find out if there are outstanding taxes. … Ensure there is no missing or incorrect paperwork. … Wait.

How do I talk to a real person at USPS?

How to Call a Live Person in USPS Customer ServiceDial 1-800-222-1811. … When you hear an automated voice asking you to say required option, say “Agent”.The automated voice will confirm if you really need to speak to an agent. … If you’re calling during office hours you will be connected to a live agent.

How do I contact USPS by phone?

When a customer calls 1-800-ASK-USPS (1-800-275-8777), the customer service telephone number for the U.S. Postal Service® (USPS®), they will hear a greeting, then a language choice option (press 2 for Spanish).

Can I call USPS about my package?

Contact the Customer Care Center at 877-569-6614 or email fast@usps.gov. … Customer Care Center at (800) 522-9085 or postalone@email.usps.gov.

When should I contact USPS about a package?

InformationMAIL CLASSDELIVERY STANDARDCONTACT CUSTOMER SERVICE AFTERParcel Select Lightweight® parcels2-9 business days* (not guaranteed)14 or more days from the date of mailingUSPS Marketing Mail®3-10 business days (not guaranteed)14 or more days from the date of mailing7 more rows•Jun 1, 2020