- Why has my parcel not been delivered?
- How do I track my order?
- How do you make a NinjaVan?
- What if I’m not home when my package arrived?
- How do I dispute an online order that was never delivered?
- What happens if seller never ships item?
- Will Amazon leave package at door?
- What happens if FedEx doesn’t deliver on time?
- What is the meaning of arrived at sorting hub?
- How much is delivery on Ninja van?
- Why is Ninja van delivery pending?
- What do I do if my order never arrived?
- What happens if I miss a FedEx delivery?
- What is NinjaVan own packaging?
- Does Ninja Van deliver at night?
- How do I get my parcel from Ninja van?
- What does in transit mean?
- Is Ninjavan suspended?
- How do I arrange my parcel collection?
- How do I track my Ninjavan parcel?
- Why is my delivery pending?
Why has my parcel not been delivered?
It may be that your parcel is simply delayed because of issues, such as bad weather, vehicle accidents and heavy traffic.
If when you check the tracking your parcel has not been scanned by the courier for more than 24 hours, please contact our customer service team..
How do I track my order?
Track your order with a tracking numberOpen your Google Store order history.Find the order you want to track.Click Order details.Click Track it.
How do you make a NinjaVan?
2. Process of creating delivery ordersStep 3: Customers create delivery requests on the system.Step 4: Upon receiving requests on the system, Ninja Van will send the driver to pick up the goods at requested place.Step 5: Ninja Van will check the package and deliver it to the address indicated on the package.More items…
What if I’m not home when my package arrived?
If you’re not home at the time of delivery, the carrier will either redeliver or leave an orange card telling you they’ll redeliver or you can pick it up at the main post office in your area. … The USPS delivered my package to the wrong house on the other side of town.
How do I dispute an online order that was never delivered?
How to Dispute Your Charges for Non-Delivery:Step One: Contact the seller. Reach out to the seller and try to resolve the problem with them directly first. … Step Two: File a Dispute with your Credit Card Company (Unless you paid via Paypal, then jump down to the PayPal Dispute section below)
What happens if seller never ships item?
If the seller does not click “Ship”, the order status will show as “Awaiting Seller to Ship” until the indicated shipping time has passed. If the time lapses without the seller shipping the item, the order will automatically be canceled and the buyer will receive a full refund.
Will Amazon leave package at door?
If no one is at the address when delivery is attempted, we will leave the package in a secure location. … If the third delivery attempt is unsuccessful your package will be returned to Amazon for a refund. You may find that the tracking will sometimes show that a package has been delivered, but you haven’t received it.
What happens if FedEx doesn’t deliver on time?
We offer a money-back guarantee for every U.S. shipment. You may request a refund or credit of your shipping charges if we miss our published (or quoted, as in the case of FedEx SameDay®) delivery time by even 60 seconds.
What is the meaning of arrived at sorting hub?
“Arrived at sorting HUB” = Parcel that is in the Ninja Xpress warehouse and is still in process by Ninja Xpress. “En-route to Sorting HUB” = A successful parcel is taken from the sender, and the package is still carried by the courier.
How much is delivery on Ninja van?
Local ShippingMode of DeliveryNinja Van Standard CourierNinja Van Express CourierCostSGD2.50 (flat)SGD4.50 (flat)TrackingYesYesDelivery Lead Time1-3 working days1-2 working daysDoorstep DeliveryYesYes1 more row
Why is Ninja van delivery pending?
Pending pick up means the seller has already committed to giving it to Ninja van by a certain time. For further assistance, you may liaise with your seller. Delivery has failed and the Order is pending re-schedule. Kindly reschedule your order for next delivery attempt.
What do I do if my order never arrived?
What to Do If Your Online Order Never ArrivesContact customer service.Tell your credit card issuer.Go public.Determine if it was a scam.Matt Brownell is a staff reporter for MainStreet. You can reach him by email at email@example.com, or follow him on Twitter @Brownellorama.
What happens if I miss a FedEx delivery?
If you are not available to accept delivery of your shipment, your courier may leave you a delivery attempt notice. With your delivery attempt notice you can request a new delivery by using our FedEx Delivery tool. … You will then be able to choose the most convenient delivery option available for your package.
What is NinjaVan own packaging?
NinjaVan Own Packaging (OP) is a service we provide to Shopee sellers that allows them the freedom to ship out package(s) up to 50 kg of weight and up to 100 cm per side dimension. These types of parcels begin with the prefix – SOP (i.e. SOP123456789).
Does Ninja Van deliver at night?
The standard delivery time is between 9 AM to 10 PM. Ninja Van operates from Monday to Saturday excluding Public Holidays. In the event that delivery fails, you will receive a message via email or SMS to reschedule your delivery.
How do I get my parcel from Ninja van?
At Ninja Points: Provide your name and Tracking ID to the staff at the Ninja Point….At Ninja Boxes:Scan the QR code sent to you or enter your Tracking ID to collect your parcel.Proceed to the locker number shown on the screen.Collect your parcel from the locker.
What does in transit mean?
If the tracking status is “In Transit” it means that it is on its way to the final destination. The parcel in fact has to through the different branches of the carrier’s network before being delivered to the recipient.
Is Ninjavan suspended?
In light of recent government initiatives to control the spread of COVID-19, Ninja Van Philippines has decided to suspend all its Luzon operations today, March 17, 2020. During this time, we will ensure full compliance with the government and regulatory authorities with regard to the quarantine.
How do I arrange my parcel collection?
How to arrange our courier service?Head to our quote and book page and enter your parcel details.Select your preferred service and pickup/drop off option.Choose additional compensation cover if required.Pay by credit card, debit card, or Paypal.The parcel label will be emailed for you to print and affix to the parcel.
How do I track my Ninjavan parcel?
How can I track my order? Go to our website or by clicking here. Make sure you are on the correct website for your country. To track your parcel, you may scroll down to find our tracker. … If the Tracking ID is valid, you will be directed to the Tracking Page with the details of your delivery.
Why is my delivery pending?
What does it mean when the FedEx tracking system says “schedule delivery pending”? It means that the delivery schedule for your package is not yet ready – it is pending. The good news is that it is almost at its destination. The bad news is that it is not yet out for delivery – almost, but not yet.