Quick Answer: What Are Top 3 Skills And Abilities For Airport Ground Staff?

What are the questions asked in ground staff interview?

Interview Questions for Ground Staff:Why do you think you are best suited for this job.

Can you describe a time when you successfully handled a passenger complaint.

How do you, as an airline representative, ensure the safety and comfort of passengers.

How will you ensure passenger compliance at check-in?More items…•.

What are the departments in airport?

Departments of AirportAirport Services English text.Medical Center.Postal freight services.Air Security Service (Security group, control and inspection group)Department of Accounting and Reporting.Service for Electrical and technical illumination for the fights.Service for technical maintenance and repair of the airport terminal.More items…

Why do you want this job?

The hiring manager wants to: Learn about your career goals and how this position fits into your plan. Make sure that you are sincerely interested in the job and will be motivated to perform if hired. Find out what you know about the company, industry, position (and if you took the time to research)

Is airport ground staff a good job?

Love for the job Though any school passout is eligible to work as ground duty staff, graduation makes your path to growth easier. To sustain growth in this job, one must be ready to work in night shifts. The only disconcerting element in this job is low salary in the beginning of one’s career.

What are the departments in ground staff?

The major categories of ground handling services are Cabin service, Catering, Ramp service, Passenger service, Field operation service and so on. Generally, aircraft ground handling refers to the servicing of an aircraft while it is on the ground and parked at a terminal gate of an airport.

What is customer service in ground staff?

Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time.

Which course is best for airport job?

Job oriented Aviation courses to do after 12th1 B.B.A. in Airport Management. … 2 Diploma in Airport Management. … 3 Commercial Pilot training. … 4 Diploma in Ground Staff and Cabin Crew training. … 5 Diploma in Aviation Hospitality. … 6 Aeronautical Engineering. … 7 B.Sc. … 8 Diploma in Airfare and Ticketing Management.More items…

How can I become airport ground staff?

To become Airport Ground Staff the minimum qualification required is +2 any stream followed by Diploma or PG Diploma course in the related field. To become an Airport Ground Staff the aspiring candidate must be between the age group of 18 years to 27 years.

What are the key duties for airport ground staff?

Ground Staff Responsibilities:Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.More items…•

What skills do you need to work at the airport?

Skills and knowledge You’ll need: patience and the ability to remain calm in stressful situations. customer service skills. the ability to work well with others.

What should I wear to an airport interview?

You should dress for an interview at an airport in a style that falls between formal and business casual. In most cases, a skirt or slacks, plus a blouse and pumps (or flats), should work for women. For men, slacks and a pressed dress shirt, plus shoes (and not sneakers!) should work.

What is the salary of ground staff in Indigo Airlines?

Indigo Airlines Ground Staff monthly salaries in IndiaMore Indigo Airlines Customer Service salariesAverage SalaryCustomer Service Representative 22 salaries reported₹ 21,116 / monthCustomer Support Representative 5 salaries reported₹ 12,000 / monthMay 2, 2020

How do I tell about myself?

A Simple Formula for Answering “Tell Me About Yourself”Present: Talk a little bit about what your current role is, the scope of it, and perhaps a big recent accomplishment.Past: Tell the interviewer how you got there and/or mention previous experience that’s relevant to the job and company you’re applying for.More items…

What is a cabin crew job?

Airline cabin crew are responsible for the comfort, safety and welfare of passengers travelling on aircrafts during short-haul and long-haul flights. Many airlines require cabin staff to live within close proximity of a particular airport.